💖 FAQ
✨ When will my order ship?
Orders are processed within 3-5 business days, because we take time to wrap everything with extra love and sparkle 💌
🌸 How long does shipping take?
Shipping usually takes 10–25 business days, depending on your location. Don’t worry — your sparkles are worth the wait!
🎀 Can I track my order?
Of course! Once your order ships, you’ll receive a tracking link via email so you can follow your sparkles on their journey to you.
💫 Do you offer refunds or exchanges?
Yes! If your item arrives damaged or not as described, contact us within 14 days, and we’ll make it right — no stress, just sparkles 💕
🩷 My package hasn’t arrived — what should I do?
Please email us at sparklescoopofficial@gmail.com with your order number, and we’ll check it right away. We’re here to help!
🍬 Do you offer gift wrapping?
Every order comes beautifully packaged — but if it’s a gift, just leave us a note at checkout and we’ll make it extra cute 🎁